Assistant Manager (IT & LMS)

Job Description

The Assistant Manager (IT & LMS) is responsible for managing the digital infrastructure and e-learning ecosystem of PERA’s training station. This includes overseeing the deployment, maintenance, and optimization of Learning Management Systems (LMS), managing digital classrooms, ensuring cybersecurity, and supporting both faculty and trainees with IT-enabled academic tools.

Job Responsibilities

Areas of Responsibilities:

• Configure, maintain, and update the LMS platform (e.g., Moodle, Google Classroom, or a custom solution).
• Upload course content, manage user accounts (faculty and trainees), and ensure proper access control and data backups.
• Monitor LMS performance, troubleshoot issues, and coordinate with technical support or vendors.
• Assist academic staff in digitizing content, creating interactive training modules, and uploading courseware (videos, quizzes, case studies).
• Provide technical support for online classes, webinars, and virtual workshops.
• Facilitate blended learning models and remote learning capabilities for off-site law enforcement officers.
• Manage and maintain academic IT equipment including servers, projectors, smart boards, network devices, and biometric attendance systems.
• Coordinate setup for computer-based testing (CBT), virtual simulations, and assessment tools.
• Ensure data protection, system integrity, and compliance with institutional IT policies.
• Train faculty and staff in the effective use of LMS and digital tools.
• Develop user manuals and conduct orientation sessions for new trainees and instructors.
• Provide real-time troubleshooting and helpdesk services for academic IT-related issues.
• Generate usage statistics, assessment reports, and engagement metrics from the LMS.
• Support the academic evaluation process by exporting performance data and dashboards.
• Recommend improvements in learning technologies based on feedback and analytics.

 

Qualification and Experience:

• 16 years’ education preferably in Computer Science/ Information Technology/ Software Engineering
• 2 years of management experience in a reputable organization
• Experience of developing or managing Learning Management Systems

 

Note: Experience in private entities shall be accepted if such entity is registered with SECP, Registrar of Firms or any other Public Sector Regulatory Authority.

Competencies & Personal Attributes:

• Good software diagnostics skills required
• Excellent written and verbal communication skills.
• Communication Skills.
• Analytical skills.
• Must be proficient in the use of IT and MS office
• Possess noting/drafting skills

Appointment:

Appointment shall be made by Director General on the recommendations of the Contractual Employment Committee.

Salary and Benefits:

SPPP-5 + any other benefit admissible to SPPP-5 as mentioned in Schedule-III

Degree Level

• MS/M-Phill (18 years)
• Masters/Bachelors (Hons) (16 years)
• 18 Years of Education
• 16 Years of Education

Degree Area

• Advanced Computing
• Computational Science
• Computer Engineering/Sciences
• Computer Networks
• Information Technology
• Software Engineering
• Computer Engineering/Sciences 1
• Software Engineering 1

Required Skills

• Machine Learning
• Creating Supportive and Inclusive Learning Environments
• Innovative Learning Activities
• Assessment and Evaluation Strategies to Monitor Learning Outcomes

Required Tools

• MS Office

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